A1. Children can visit www.ScoutMode.com/ (our “Site”), view content and track merit badges and rank advancement. We collect information from the parents or the child if they register on the ScoutMode Site. Children must register in order to join the site, parents must authenticate the children by completing parent registration. The only information we collect during our child registration process is a child’s name, email address, parent’s name parent’s e-mail address, and password. During parent registration we collect child’s birth date, parent name, parent email, parent password, credit card information and billing address. We use this information to authenticate the parent. We collect birth dates to validate the ages of the child and help them track progress until their 18th birthday. We also will collect a child’s e-mail address from a parent for the purpose of sending the child e-mail related to his/her membership and for customer support. We may collect additional personal information from parents in order to allow their children to participate in certain features located on our Web site. We will not solicit information from a child. All personal information that we collect come from the child’s parent.Q2. HOW DO WE USE AND SHARE THE PERSONALLY IDENTIFIABLE INFORMATION THAT WE HAVE COLLECTED ABOUT CHILDREN?
A2. Personal information regarding a child may be collected and used to enable a child’s participation in certain interactive features such as instant message chatting, sending e-mail, posting on message boards and other similar activities. Parents can choose what interactive features child members use on the site, and monitor and control that use through the privacy panel. In addition, we may share a child’s personal information with third parties to the extent reasonably necessary to: protect the security of integrity of our sites; to take precautions against liability; to respond to judicial process; or to the extent permitted under provisions of law, to provide information to law enforcement agencies or for an investigation related to public safety. ScoutMode has no power to enforce or change the policies of third party partners or operators, but – prior to working with each – we receive representations from them that their privacy policies are COPPA compliant. We periodically request re-verification of this.Q3. HOW DO WE NOTIFY AND OBTAIN CONSENT FROM PARENTS FOR THE COLLECTION OF INFORMATION FROM THEIR CHILDREN?
A3. We send parents an e-mail if their child registers with the Site, requesting parent confirm the registration by completing the parent registration process. We provide parents the ability to accept or refuse their child’s registration. If the parent refuses to allow the child’s registration or does nothing within the 30 days we delete the child’s information from our database. If a parent accepts the request to register and completes the registration process, the child will be able to use the site.Q4. HOW CAN PARENTS ACCESS, CHANGE OR DELETE PERSONALLY IDENTIFIABLE INFORMATION ABOUT THEIR CHILDREN?
A4. At any time parents can refuse to permit us to collect further personal information from their child and can request that any personal information we have collected be deleted from our records. We use two methods to allow parents to access, change, or delete the personally identifiable information that we have collected from their children. Depending upon what a parent requests, it may be necessary to delete a child’s user profile completely.
A6. If you need further assistance, please send an e-mail with your questions or comments to support@ScoutMode.com.